Lucy has had an enjoyable afternoon with the Phoenix ladies of Burnham market, talking about being a vet. Her presentation covered veterinary training, different types of veterinary jobs and a typical day at Summerhill. The group then put their detective skills to the test when they were shown a variety of x-rays and photos. Thank you to the ladies for tea and scones, and their donation to our stray fund. If your school, or group would like a similar talk then please don’t hesitate to contact the practice.
As you know Summerhill is a small independent veterinary practice and not part of a large corporate group. We pride ourselves on being a friendly but professional practice that can offer the highest standard of care for your pet. We are continually investing in staff training in order to deliver that high standard. Last week the Summerhill team had training in a rather unusual location, on board Bertha the bus! The concept is that rather the staff having to travel to distant training courses, the course comes to the practice. The bus is custom designed with a large meeting room where the lectures are given and a smaller room for practical tasks. Our training day was focused on communication skills, which all the vets, nurses and receptionist participated in. We are keen to constantly improve the service we offer, but we need feedback from you, our clients. If there are things you particularly like about the practice please let us know so that we can keep doing them, equally if there are areas you feel we could improve on, please also let us know. You can contact Jane or Lucy with any comments you may have: message the Summerhill Facebook page, e-mail (firstname.lastname@example.org), phone (01328 855814) or pop into the practice.
Does your pet hate fireworks? If they do then Nadine (our head nurse and in-house behaviourist) has accumulated all the most up to date advice and helpful hints to help you, help your pets this Bonfire night. Click on this link to access the advice sheet.
Firework protocol 2015